Rating and comment
Attendees rate the event from 1 to 5 and can add a comment and improvement suggestion. The review is linked to an order item.
Features
Find out how guests remember your event
Collect ratings and comments after an event, review suggestions and reply in your dashboard. Turn specific feedback into improvements for the next event.
0% is Evenda's commission on ticket sales. Subscription charges and your payment provider's fees are separate.
After the event
How was your experience?
- Rating from 1 to 5
- Comments and suggestions
- Organizer reply
01
From a rating to a conversation
Review management
Filter reviews by event, status and minimum rating, search entries and find published reviews that still need a reply.
Organizer reply
Publish reviews, reply or reject them with a reason. Keep moderation decisions separate from assessing event quality.
02
How feedback collection works
- After a session ends, the system can send a review request to a buyer with a paid order.
- The buyer follows a personal link with a validity period and completes the form.
- The organizer reviews the feedback in the dashboard and prepares a reply.
- The team identifies specific improvements to signage, scheduling, sound or admission.
03
What affects the results
Email and SMS requests depend on available contact details, notification settings and delivery channels. A buyer is not necessarily every guest on the order; review counts are not attendance counts.
The dashboard average uses published reviews. Consider response counts and moderation practices when comparing events.
04
Make feedback useful
- Check the notification channel and contact details before the event.
- Assign someone to review feedback and respond to questions.
- Record recurring issues and assess improvements at the next event.
FAQ
Frequently Asked Questions
What can an attendee submit?
The form accepts a rating from 1 to 5, a comment and an improvement suggestion. Comments are optional.
Which channels carry review requests?
Email and SMS are supported. Sending depends on the buyer’s contacts, notification settings and channel availability; delivery to every attendee is not guaranteed.
Can an organizer reply?
Yes. The dashboard supports organizer replies and a filter for published reviews without a reply, helping you follow up after events.
Can I build custom surveys or NPS forms?
This feature collects event ratings and comments. This page does not offer a custom survey builder or NPS calculation.
Get started
Your next event starts here.
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