Kabijakan balikeun (SaaS)

Tanggal mimiti berlaku: 01.03.2026
Diropéa panungtung: 16.10.2026

Subscription terms for new Evenda accounts

For new Evenda organizer accounts whose signup flow specifies the subscription requirement, a subscription must be set up before using the service. These terms apply to Evenda SaaS and do not change the terms of Oblakkarte.

In the web cabinet, subscriptions are set up through Paddle, our Merchant of Record. Complete Paddle checkout and provide a payment method to start a free 14-day trial. The trial starts when Paddle creates the subscription, not when you register an Evenda account. Access opens after the subscription is confirmed.

No subscription fee is charged for the free trial. Unless you cancel before the trial ends, Paddle automatically charges the payment method for the selected monthly or annual plan and renews it at the interval shown at checkout. The price, currency, applicable taxes and first billing date are shown before you confirm.

You can disable automatic renewal in the Billing section of your Evenda cabinet. Cancel before the billing date to prevent the next charge. Access continues until the end of the confirmed trial or paid period unless the subscription is terminated immediately. Deleting the app does not cancel the subscription.

In the iOS and Android apps, accounts without a current Paddle subscription use App Store or Google Play subscriptions. Prices, trial eligibility and duration, renewal, cancellation and refunds for those purchases follow the terms shown by the respective store. An account with a current Paddle subscription uses that subscription across devices and must not purchase a second subscription in a store.

Accounts registered before the new subscription requirement retain their previously granted trial, paid period and agreed conditions. A later move to Paddle may include an additional 14-day Paddle trial if offered at checkout; existing periods are not changed automatically by this service update.

A free trial involves no subscription payment to refund. Charges after a trial are covered by the refund rules in this document and the terms of the payment provider or app store; the end of a trial does not remove applicable refund or statutory rights.

These provisions supplement the agreement and take precedence over inconsistent descriptions of signup, trial activation and billing for the accounts described above.

1. Lingkup Aplikasi

Kabijakan balikeun ieu ngatur pambayaran tina palanggan (panata acara) pikeun aksés ka parangkat lunak jeung layanan Evenda.io, kalebet rencana harga jeung fungsi nu patali.

2. Biaya langganan

Sadaya pambayaran langganan dibayar dimuka dina dasar rutin (saban bulan atanapi saban taun — gumantung kana rencana anu dipilih).

Nalika ngadaptar langganan, anjeun satuju kana sarat mayar anu dipidangkeun dina waktos pameseran.

3. Sarat balikeun

Anjeun tiasa nyuhkeun balik dana pinuh dina 14 poé saking tanggal pamayaran. Pikeun nyuhkeun balik dana, hubungi kami di [email protected] atanapi kirimkeun pamundut ngaliwatan akun pribadi. Balik dana anu disatujuan diprosés ngaliwatan métode pamayaran asli.

Saatos periode awal 14 poé, sacara umum balik dana teu disayagikeun pikeun:

• periode langganan anu dipaké sabagian;
• fungsina nu teu dipaké;
• teu ngagunakeun layanan sanggeus pamayaran.

Sajaba éta, balik dana ogé tiasa disayagikeun dumasar kana kaputusan Evenda.io dina kasus di handap:

• penagihan ganda;
• gangguan teknis anu ngahalangan aksés ka layanan;
• kasalahan penagihan.

4. Masa uji coba (upami berlaku)

Lamun aya masa uji coba gratis anu ditawarkeun, palanggan sorangan tanggung jawab ngabatalkeun langganan saméméh tungtungna.

A free trial involves no subscription payment to refund. Charges after a trial are covered by the refund rules in this document and the terms of the payment provider or app store; the end of a trial does not remove applicable refund or statutory rights.

5. Pembatalan langganan

Pelanggan tiasa ngabatalkeun langganan iraha waé.

Pembatalan berlaku sanggeus akhir periode tagihan ayeuna.

Pangbalikan proporsional kanggo sésa periode henteu disayagikeun.

6. Pamrosesan pamayaran

Pamayaran tiasa diproses ku panyadia pamayaran pihak katilu, kalebet Paddle.

Pamundut pangbalikan pikeun pamayaran langganan diarahkan ka dukungan Evenda.io. Nalika disatujuan, pangbalikan dilaksanakeun nganggo cara pamayaran anu sami sareng pamayaran aslina.

7. Ngalawan pamayaran (chargeback)

Disarankeun ngahubungi dukungan Evenda.io saméméh nyieun chargeback.

Chargeback anu teu beralasan tiasa nyababkeun ditunda atanapi dipareuman akun.

8. Kontak

Pikeun patarosan ngeunaan balikeun, hubungi: [email protected]