Mutemo Wekuvanzika

Rudzi rwekusvika pane simba: 01.03.2026
Kuvandudzwa kwekupedzisira: 01.03.2026

Mutemo wekuvanzika unotsanangura kuti kambani ZURKA CE BITI DOO („Evenda“, „isu“, „wedu“) inounganidza, inoshandisa, inochengeta, inopa uye inotarisisa data remunhu pa kushandiswa kwe evenda.io saiti, madhorubha aanobatana, account, mapeji ezviitiko, checkout- mapeji, API, kusanganiswa, email- zviziviso uye mamwe masevhisi eEvenda.

Ndapota verenga Mutemo uyu zvakanaka usati watanga kushandisa saiti ne sevhisi.

1. Tiri ani

Muitirwi wesaiti nekushandisa Evenda.

ZURKA CE BITI DOO
PIB: 114432064
MB: 22023195
Beograd, Kraljice Natalije 11, Serbia
Email: [email protected]

Kune zvinangwa zvemutemo unochengetedzo wega wega data Evenda anogona kuita:

• pachikamu ichoعدمwe data - apo tinoona zvinangwa nezvirongwa zvekuchengetedza data;
• mubatsiri we data pachishandiswa nomurongi - apo tinoshandisa data revatengi, vanobatana kana vamwe vanhu pachinzvimbo chemurongi;
• mudzvanyirwi mukuru wekutarisa data une zvamaitwo, zvine chekuita, zvine chekuchengetedzwa, billing yezvigadzirwa, ongororo, magwaro ezviitiko, rutsigiro, kuitwa kwemabasa uye kudzivirira kodzero dzeEvenda.

2. Rondedzero yakakosha pamusoro pebasa reEvenda

Evenda inzvimbo yeSaaS yevanogadzira zviitiko.

Kana murongi achishandisa Evenda kuburitsa chiitiko, kutengesa matikiti, kuunganidza maodha uye kutungamira vanoreverwa, zvinotevera ndizvo:

• Evenda haina kutengesa matikiti pachayo, kana zvimwe zvatara zvataurwa zvichiitwa zvakasiyana;
• chibvumirano chekutenga tiketi chinova pakati peanotenga nemurongi;
• Kubhadhara tiketi kunoitwa mupfungwa yemurongi, kuakaunti yake yebhengi kana chimwe chezvigadzirwa zvekubhadhara;
• enderera mberi zvinoenderana nechimiro chekuchengetedza data, murongi anogona kuva ndiye mutongi wega wega wevatengi nevanopinda pachiitiko chake.

Zvinoreva kuti muchikamu che data, Evenda inoshanda sekupa zvivakwa zvemagetsi, kwete sedivi rekutengeserana rekutengesa tiketi.

3. Ndezvipi data yatinogona kuunganidza

Kutevera maitiro ekubatikana neEvenda, tinogona kugadzirisa zvimwe zvikwata zvekodzero.

3.1. Data revashanyi ve saiti

• IP-address;
• data rechombers, mudziyo, sisitimu yakashandisa uye mutauro;
• cookies, session identifiers uye zvimwe zvemagetsi;
• data peji dzakashanyirwa, kudzvanya, sosi dzekutungamira, nguva yekushanyira uye kushandira pawebsite;
• data rawakaisa mafomu ekudzoka, kunyoresa kana zvirevo.

3.2. Data remasangano

• zita remhuri nezita rekutanga;
• email, runhare nezvimwe zvinyorwa zvekubata;
• data reaccount uye kupinda;
• zita rekambani, zvinyorwa zvekusungirwa uye ruzivo rwe mitemo, kero, marekviziti;
• ruzivo rwechikwata chemuridzi uye mabasa akapiwa;
• data remabhiri, ruzivo rwemutengo, chimiro chekunyoresa uye mabhadharo ekushandisa Evenda;
• data inopiwa mukuita verifications, kuongorora, rutsigiro kana onboarding.

3.3. DataRevashandisi neVatori vechikamu

Nhaavariro kana mutengi anonyorerwa nepeji yezviitiko, checkout, fomu rekusaina kana tiketi kuburikidza neEvenda zvinogona kugadzirwa:

• zita remhuri nezita rekutanga;
• email;
• runhare;
• maodha netikiti;
• data nezviri mu chiitiko, chiitiko, chikamu chetikiti, nzvimbo, mutengo, kodhi yekuyerera uye mamiriro emaodha;
• mamwe data anobvunzwa nemuridzi mumafomu ekodha kana kunyoresa;
• data inodiwa yekutumira zviziviso, matikiti, QR-kodhi, zvinosimbisa uye masevhisi;
• nhoroondo yekudyidzana neodha, tiketi kana chiitiko.

3.4. Data rekubhadhara

Evenda haitori mari yematiketi pamabhangi ayo ari pasystemu yakajairwa sevhisi.

Kubhadhara data yebhuku, kusanganisira data rekadhi rebhangi, zvinyorwa zepamusoro kana mamwe madata ekubhadhara, kazhinji zvinobatwa nemupi wezvekubhadhara anobatana, bhangi kana muorganiza wacho mukati memasystem awo emagetsi.

Evenda inogona kuwana metadata ine muganho pamusoro pekubhadhara, semuenzaniso:

• ndima yekubhadhara;
• identifier yetransaction;
• mhando ye nzira yekubhadhara;
• mari;
• zuva nenguva yekushandira;
• zvinyorwa zvine zvemaitiro, zvinodikanwa kuti zvinoratidza mhedzisiro yekubhadhara muinterface.

Kubhadhara kunyoresa kweEvenda tinogona kugadzirisa data rinodiwa kugadzira mabhiri, kubhadhara zviripachena, kusimbisa kubhadhara, accounting uye rutsigiro.

3.5. Data rekutsigira nekutaurirana

• zviri mukati mekunyunyuta kutsigira;
• mavhidhiyo nemagwaro amuri kutumira;
• kutaurirana kuburikidza neemail, mafomu, chat kana dzimwe nzira dzekutaurirana;
• rekodhi yekufambira mberi kwechikumbiro.

3.6. Data rekuchengetedzwa uye kudzivirira kuba

• mafaera ekuwana uye zviitiko;
• data pamusoro pezviito zvine kusahadzika;
• zvigadzirwa zvemaitiro, zvinoshandiswa kuchengetedza webhusaiti, maakaundi uye zvivakwa;
• zvinowanika zvinoitwa pakuferefesa mhosho, zvichemo, fraud, kushandisa zvisiri kwemutemo kana zvimwe zviitiko.

4. Nzvimbo dzekutora data

Tingawana data remunhu zvemunhu pachavo:

• chakananga kwamuri;
• kudzoka kuorganizer kana munoshanda nechiitiko chake kuburikidza neEvenda;
• kubva kuchikwata chenyu kana vamwe vanokukoka muaccount yemuridzi;
• kunobva kuvaridzi vepabhadharo, mabhangi, maemail providers uye vamwe vanobatana kana zvichidiwa kuti ushande sevhisi;
• automatically pashandisa saiti uye sevhisi;
• kubva kumasosi anowanikwa eruzhinji kana zvichidikanwa kusimbisa, kuchengetedzeka, kutevedzera mutemo kana kudzivirira kodzero dzeEvenda.

5. Chinangwa chekugadzirisa data

Tingagadzirisa data remunhu pazvinangwa zvinotevera:

• kupa mukana wekuwana saiti neservice;
• kunyoresa nekubata maakaundi;
• kupa mabasa papuratifomu kune maorganizers;
• kugadzirisa, kutonga nekuburitsa zviitiko;
• kugadzirisa maodha, matikiti, kunyoresa, ziviso uye zvimwe zvemukati uye zvemasevhisi;
• kutsigira vashandisi;
• kuita chibvumirano nemushandisi kana muremisi;
• kugadzirisa kunyoresa, billing, kuburitsa mabhiri uye kuverenga mari yekushandisa Evenda;
• kuve nechokwadi chekushanda kwesaiti, hosting, API, integrated systems uye maapplication;
• kuve nekuchengetedzwa, kudzivirira fraud, spam, abuse uye zvimwe zvinoshungurudza;
• kutora zvinyorwa zvekuita uye auditing;
• analytics, kuvandudza mainterface, functionality uye mhando yese yese sevhisi;
• kutevedzera mabasa emutemo;
• kumisikidza, kuita uye kudzivirira zvido zvemitemo;
• kutumira zviziviso zvigadzirwa zvinodiwa;
• kutumira mameseji ekushambadzira kana zvichibvumidzwa nemutemo uye kana paine chikonzero.

6. Grounds dzekugadzirisa data

Zvinoenderana nemamiriro ezvinhu tinogadzirisa data pamusoro peimwe kana zvakawanda zvizvarwa zvinotevera:

• kuita chibvumirano kana zviito zvinoshanda kutenga chibvumirano;
• kutevedzera mutemo;
• zvinangwa zvine mubereko weEvenda kana munhu wemune imwe, kana chakadaro chisiri kukanganisa kodzero dzako;
• mvumo, kana mutemo uchida;
• humwe hwaro hwakanyatsoenderana nemutemo.

6.1. Kana tichibva pakutevedzera chibvumirano

• kusika neku chengetedza account;
• kupa mukana kune mabasa eservice;
• kutumira zviziviso zvezvigadzirwa;
• kugadzirisa zvinodiwa kushandiswa kweEvenda;
• kuchengetedza kunyoresa uye billing.

6.2. Kana tichibva pamutemo wezvibereko zvine zvokwadi

• kuchengetedza saiti nezvivako;
• kudzivirira kuba, kushandisa zvakaipa nezvimwe zvakaipa;
• kutsigira nekudziridza sevhisi;
• administration yemukati;
• kuchengetedza kodzero dzeEvenda pakupokana, zvichemo uye kuferefeta;
• analytiki shoma yakakosha kukudziridza sevhisi.

6.3. Kana tichibva pamubvumirano

• cookies dzisina kukosha uye matekinoroji akafanana, kana mutemo uchida mvumo;
• mamwe mameseji ekushambadzira;
• mimwe miedzo inodiwa nemutemo zvimwe.

7. Kana Evenda iri mutariri wemberi, uye nguva mushandi</h3>

Rwiyo rweEvenda runobva pahurongwa hwekugadzirisa.

7.1. Evenda semutongi

Evenda kazhinji inozviona se mutongi wakazvimirira kana ichigadzirisa data:

• organizers uye nhengo dzechikwata chavo;
• kunyoresa, mitengo, mabhiri uye mubhadharo weSaaS;
• tsigiro nekutaurirana nevanoshandisa;
• chengetedzo, log, anti-fraud uye kudzivirira kushandisa zvisiri izvo;
• analytics yekushandiswa kweSevhisi yacho yeEvenda;
• kubvumirana nemitemo uye kudzivirira kodzero dzeEvenda.

7.2. Evenda semuchengeti pakuudzwa nemurongwa

Evenda inogona kuva muchengeti kana murongi achishandisa chikuva paku 처리 data:

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• vatengi ve matikiti;
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• vatori vechiitiko;
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• vaenzi, vanoenda, vanyoresa paruzivo;
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• vanhu vanozadza mafomu ekuwedzera, akagadzirwa nemurongomiri;
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• vagamuchiri vematikiti, maQR-kodh, kunyoreswa uye zviziviso zvechiitiko chakananga.
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Munguva dzakadai, murongi anopa zvinangwa zvakakosha zvekugadzirisa, semuenzaniso kuita chiitiko, kutengesa matikiti, kunyoresa vanopinda, kutaurirana navo, kudzoka uye nekuchengetedza.

7.3. Chikamu chakazvimirira che murongi

Murongi anogona kuva mubati wakazvimirira wemitemo yedata revatengi nevatori vechiitiko maererano nechiitiko chake, kusanganisira:

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• tsananguro yezvinangwa zvekuunganidza data;
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• zviri mumhando yezvinodiwa zvekodha kana kunyoresa;
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• mitemo yekupinda;
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• kudzorera;
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• kutaurirana nezvechiitiko;
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• mabasa ekutero uye zvimwe zvemutemo zvakabatana nekutengesa matikiti.
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Kana mubvunzo wako uchibata chiitiko chakananga, kuraira kana tikiti, mune dzimwe mienzaniso unofanirwa kusangana zvakananga nemurongi sedivi rinotsanangura kugadzirisa kwakakodzera.

8. Coca tinogona kupfuurira data kune ani

Tinogona kupa data remunhu kune chikamu chinotevera chevagamuchiri:

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• vatongi vemisangano;
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• nhengo dzenext ye murongi mukati memvumo dzavanopiwa;
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• vatungamiriri vekuchengetedza, makambani egore remheni, CDN uye mainjiniya;
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• vanopa e-mail, SMS uye kutaurirana;
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• vatungamiriri veanalytics nekutarisa;
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• vanopa kubhadhara, mabhangi nevabatsiri vedhijitari — pahuwandu hunodiwa pakubhila kana kuyananisa mamiriro ehunyanzvi;
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• vatengesi vekutsigira, CRM uye maturidzi ehubatsiro;
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• vapi varidzi vesimba, anti-fraud, logging uye auditing;
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• maturusi ezvemutemo, vanoongorora, mabhuku uye vamwe mazano;
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• masangano ehurumende, mapurisa, nzvimbo dzeuchenjeri, vatungamiriri uye masangano ekutonga, kana zvataikanwa zvemutemo kana kuchengetedza kodzero dzeEvenda, vashandisi kana vamwe persons;
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• mutengi kana murongi — kana zvichidikanwa kuti uzadzise chikumbiro, kupedza kupokana, kusimbisa odha, kudzoka, kana chikumbiro.
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Hatengesi data remunhu sedhizaini yekutengesa senge chigadzirwa chakaparadzwa.

9. Kutamisirwa kwepasi rese kwe data

Zvinoenderana nevuraainji yekuisa zvivakwa uye vanopa mabasa, data remunhu anogona kugadziriswa kana kutapurirwa kunze kwenyika yaunoshanda nayo sevhisi, kusanganisira nyika dzine maseva, vatengi kana vanoshanda Evenda.

Kana kuti kutamisira kune data kunoda kuiswa mitemo yakakosha, tichashandisa zvikonzero zvemutemo zvinopfekwa, kusanganisira:

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• sarudzo yekuchengetedzwa kwakakwana kana zvichienderana;
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• mitemo yemibvumirano yakajairika;
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• imwe michina inogamuchirwa nemutemo unoshanda.
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10. Nguva yekuchengetedza data

Tinochengeta data remunhu kwete kupfuura zvakakodzera zvinangwa zvavaiunganidzwa, kunze kwekunge nguva yapihwa nemutemo.

Nguva yekuchengetedza inobva kumhando yedata nekuenderana kwacho. Semuenzaniso:

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• aya account — kwechinguva chekuvapo kweaccount uye nguva inonzwisisika mushure mekunge uchivhara;
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• mibvumirano uye data rekubhadhara — munguva dzinodiwa kuti zviitwe kusabvisa bhizinesi, accounting nemutero, uyewo kutevedzera mutemo;
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• data rekutsigira — panguva inodiwa yekugadzirisa chikumbiro, hwaro hwehunhu hwemukati, kuchengetedza kodzero uye kuitika kwemutemo;
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• magwaro ehunyanzvi uye data rekuchengetedza — panguva inodiwa kuti uchengetedze chengetedzo, kutsvaga zvine njodzi nekuchengetedza sevhisi;
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• data revatengi nevatori, riri pamusoro perurongwa rwe murongi — mukutevera nemirairo yemurongi, mamiriro eservice uye zvinodiwa nemutemo.
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Kubva panguva yekupfuura nguva inokodzera, data rinobviswa, harina kusarudzika kana rinoshandurwa kuva chimiro chisina kukwanisa kuzivikanwa kana kuchengetedzwa kwemutemo kuramba kuchidiwa.

11. Cookies uye matekinoroji akafanana

Evenda ino shandisa cookies, pixels, local storage uye matekinoroji akafanana kuti:

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• kuita kuti webhusaiti ishande uye kupinda;
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• kuchengetedza marongero emushandisi;
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• chengetedzo uye kugadzikana kwe sevhisi;
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• kuongorora uye kusimudzira mashandiro;
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• kusimudzira nekuyera zvinobudirira kwekutengeserana, kana zvabvumidzwa nemutemo uye nechikonzero chakakodzera.
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Ruzivo rwakadzama pamusoro pezvehunyanzvi huri kushandiswa, zvinangwa zvavo zvekushandiswa uye marongero anowanikwa zvinopihwa muCookie Policy uye, chero zvazobvira, muinterface yekugadzirisa ma-cookie.

12. Kodzero dzako

Zvinoenderana nemutemo unoshanda uye mamiriro chaiwo ekugadzirisa, unogona kuva nekodzero:

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• kumbira kuwana data rako;
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• kumbira kugadzirisa data isina kunyatsojeka kana yakapotsa;
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• kumbira delete data;
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• kumbira kukanganisa kugadzirisa;
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• kurwisa kugadziriswa kana zvichakonzerwa nezvido zvemutemo;
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• kuregerera mvumo, kana kugadziridzwa kwacho kwakavakirwa pamvumo;
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• kumbira kutamisa data, kana zvichikwanisika;
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• kusava mudiwa wekuwanikwa wakavakirwa chete pakugadziriswa otomatiki, kana kodzero yakadaro yawanikwa;
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• kunyora mutongo ku yero yekutarisa.
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Kana Evenda ichigadzirisa data yako_semurairidzi wepurogiramu, tinogona kutungamira chikumbiro chako kumurairidzi kana kumwe kukwezva kwake kugadzirisa chikumbiro, kana zvichidikanwa.

13. Maitiro ekuzadzisa kodzero dzako

Unogona kutumira chikumbiro chine hukama neruzivo rwemunhu ku: [email protected]

Tingakukumbira kuti usimbise munhu wako, kana zvichidiwa kudzivirira data rako uye kudzivirira kuputsa kwazvo.

Tichatora chikumbiro munguva nezano rinoenderana nemitemo iri kushanda.

14. Zvichemo kumasangano anodzika mitemo

Nekudaro kana iwe unofunga kuti kugadzirisa ruzivo rwako rwevanhu kunyora mumitemo yacho, unokwanisa kuita zvichemo kukodzero masangano anodzika mitemo.

Kumusika weRepubuliki yeSerbia masangano anotevera anonzi:

Commissioner for Information of Public Importance and Personal Data Protection
15 Bulevar kralja Aleksandra, 11120 Belgrade, Serbia
Site: poverenik.rs
Email: [email protected]

Kana maitiro ako achienderana nemutemo wenyika imwe kana dunhu, unogonawo kuenda kukodzero masangano anodzika mudunhu rako pekugara, kushanda kana kutarisirwa kukanganisa, kana mitemo yakadaro iri kushanda.

15. Chengetedzo yedata

Evenda inoshandisa matanho etekinoroji uye ehutungamiri kuchengetedza ruzivo rwevanhu zvichienderana nerudzi rweruzivo, ngozi yekugadzirisa uye matekinoroji aripo.

Matanho akadaro anogona kusanganisira:

• kusiyanisa mukana wekuwana;
• authentication uye manejimendi emapurogiramu;
• kuchengetedza zviitiko zvichirema;
• backup;
• encrypted uye kudzivirirwa kwekutapurirana kwedata panenge zvakakodzera;
• kutarisa chengetedzo;
• maitiro emukati yekupindura matambudziko.

Pane izvi hapana nzira yekuendesa kana kuchengetedza data inogona kupa chengetedzo yakaringana.

16. Ruzivo rwevana

Sevhisi yeEvenda haina kuvakira kushandiswa nevana pasina kuturikira mutemo.

Kana iwe uchifunga kuti mwana akatipa ruzivo rwemunhu zvine mhosva, tapota Tibata kuburikidza ne [email protected], uye tichafunga nezvemhando yekubvisa kana imwe mhinduro yakakodzera.

Vatungamiriri vanoshandisa Evenda kumisangano inowanika kuvana, vanotakura mutoro wega wekusangana nemitemo inokanganisa kugadzirisa data revana, kusanganisira kuwana mvumo inodiwa uye kushambadza vatsigiri, kana zvichidikanwa.

17. Mawebhusaiti nemasevhisi ekunze

Webhusaiti uye sevhisi yeEvenda inogona kuva nezvibatanidza kune zvimwe zvechitatu.

Mutemo uyu haushandise kuvimbisa kune zvimwe izvi zviwanikwa. Tinokurudzira kuti uzive mazwi avo akaoma uye mitemo yechivande usati watanga kushandisa.

18. Kushandurwa kwePolicy

Evenda ine kodzero yekuchinja Policy iyi munguva dzose.

Shanduro iri pachena inowanikwa nguva dzose pawebsite. Kana shanduko dzakakosha, tichaedza kukuzivisa nevashandisi nenzira inonzwisisika, semuenzaniso kuburikidza newebhu, email kana account pachako.

Kuunza mberi kushandiswa kwewebsite kana sevhisi mushure mekuiswa kwehuripo idzva zvinoreva kuti wave kuverenga Policy yakagadziridzwa.

19. Kubata

Nekuti une mibvunzo pamusoro pePolicy ino kana kugadziriswa kwe data, unogona kutibata:

ZURKA CE BITI DOO
PIB: 114432064
MB: 22023195
Beograd, Kraljice Natalije 11, Serbia
[email protected]