Kabijakan mbalekake pembayaran (SaaS)

Tanggal wiwit berlaku: 01.03.2026
Pembaruan terakhir: 16.10.2026

Subscription terms for new Evenda accounts

For new Evenda organizer accounts whose signup flow specifies the subscription requirement, a subscription must be set up before using the service. These terms apply to Evenda SaaS and do not change the terms of Oblakkarte.

In the web cabinet, subscriptions are set up through Paddle, our Merchant of Record. Complete Paddle checkout and provide a payment method to start a free 14-day trial. The trial starts when Paddle creates the subscription, not when you register an Evenda account. Access opens after the subscription is confirmed.

No subscription fee is charged for the free trial. Unless you cancel before the trial ends, Paddle automatically charges the payment method for the selected monthly or annual plan and renews it at the interval shown at checkout. The price, currency, applicable taxes and first billing date are shown before you confirm.

You can disable automatic renewal in the Billing section of your Evenda cabinet. Cancel before the billing date to prevent the next charge. Access continues until the end of the confirmed trial or paid period unless the subscription is terminated immediately. Deleting the app does not cancel the subscription.

In the iOS and Android apps, accounts without a current Paddle subscription use App Store or Google Play subscriptions. Prices, trial eligibility and duration, renewal, cancellation and refunds for those purchases follow the terms shown by the respective store. An account with a current Paddle subscription uses that subscription across devices and must not purchase a second subscription in a store.

Accounts registered before the new subscription requirement retain their previously granted trial, paid period and agreed conditions. A later move to Paddle may include an additional 14-day Paddle trial if offered at checkout; existing periods are not changed automatically by this service update.

A free trial involves no subscription payment to refund. Charges after a trial are covered by the refund rules in this document and the terms of the payment provider or app store; the end of a trial does not remove applicable refund or statutory rights.

These provisions supplement the agreement and take precedence over inconsistent descriptions of signup, trial activation and billing for the accounts described above.

1. Lingkup panggunaan

Kabijakan mbalekake iki diterapake kanggo pembayaran pelanggan (penyelenggara acara) kanggo akses menyang piranti lunak lan layanan Evenda.io, kalebu rencana tarif lan fungsi sing gegandhengan.

2. Biaya langganan

Kabéh pembayaran langganan dibayar di muka secara teratur (saben sasi utawa saben taun — gumantung karo rencana sing dipilih).

Nalika ndhaptar langganan, sampeyan setuju karo syarat pembayaran sing ditampilake ing wektu tuku.

3. Ketentuan mbalekake

Panjenengan bisa njaluk mbalekaken lengkap sajrone 14 dina saka tanggal pembayaran. Kanggo njaluk mbalekaken, hubungi kita ing [email protected] utawa kirim panjaluk liwat akun pribadi. Mbalekaken sing disetujui diproses liwat metode pembayaran asli.

Sawise periode awal 14 dina, biasane mbalekaken ora diwenehake kanggo:

• periode langganan sing sebagian wis digunakake;
• fitur sing ora digunakake;
• ora nggunakake layanan sawise pembayaran.

Sajrone iku, mbalekaken uga bisa diwenehake miturut keputusan Evenda.io ing kasus ing ngisor iki:

• penagihan ganda;
• gangguan teknis sing nyegah akses menyang layanan;
• kesalahan penagihan.

4. Masa uji coba (yen ana)

Yen ana masa uji coba gratis, pelanggan dhewe sing tanggung jawab mbatalake langganan sadurunge pungkasané.

A free trial involves no subscription payment to refund. Charges after a trial are covered by the refund rules in this document and the terms of the payment provider or app store; the end of a trial does not remove applicable refund or statutory rights.

5. Pembatalan langganan

Pelanggan bisa mbatalake langganan kapan wae.

Pembatalan berlaku sawise pungkasané periode penagihan saiki.

Pengembalian proporsional kanggo sisa periode ora disedhiyakake.

6. Pangolahan pembayaran

Pembayaran bisa diproses dening panyedhiya pembayaran pihak katelu, kalebu Paddle.

Panjaluk pengembalian kanggo pembayaran langganan dikirim menyang dhukungan Evenda.io. Sawisé disetujui, pengembalian kasebut dilakokake nganggo cara pembayaran sing padha kaya pembayaran asli.

7. Sengketa pembayaran (chargeback)

Disaranake hubungi dhukungan Evenda.io sadurunge nglaksanakake chargeback.

Chargeback sing ora adhedhasar bisa nyebabake penundaan utawa penonaktifan akun.

8. Kontak

Kanggo pitakon babagan mbalekake hubungi: [email protected]