Dasar Pemulangan (SaaS)

Tarikh mula berkuat kuasa: 01.03.2026
Dikemas kini terakhir: 16.10.2026

Subscription terms for new Evenda accounts

For new Evenda organizer accounts whose signup flow specifies the subscription requirement, a subscription must be set up before using the service. These terms apply to Evenda SaaS and do not change the terms of Oblakkarte.

In the web cabinet, subscriptions are set up through Paddle, our Merchant of Record. Complete Paddle checkout and provide a payment method to start a free 14-day trial. The trial starts when Paddle creates the subscription, not when you register an Evenda account. Access opens after the subscription is confirmed.

No subscription fee is charged for the free trial. Unless you cancel before the trial ends, Paddle automatically charges the payment method for the selected monthly or annual plan and renews it at the interval shown at checkout. The price, currency, applicable taxes and first billing date are shown before you confirm.

You can disable automatic renewal in the Billing section of your Evenda cabinet. Cancel before the billing date to prevent the next charge. Access continues until the end of the confirmed trial or paid period unless the subscription is terminated immediately. Deleting the app does not cancel the subscription.

In the iOS and Android apps, accounts without a current Paddle subscription use App Store or Google Play subscriptions. Prices, trial eligibility and duration, renewal, cancellation and refunds for those purchases follow the terms shown by the respective store. An account with a current Paddle subscription uses that subscription across devices and must not purchase a second subscription in a store.

Accounts registered before the new subscription requirement retain their previously granted trial, paid period and agreed conditions. A later move to Paddle may include an additional 14-day Paddle trial if offered at checkout; existing periods are not changed automatically by this service update.

A free trial involves no subscription payment to refund. Charges after a trial are covered by the refund rules in this document and the terms of the payment provider or app store; the end of a trial does not remove applicable refund or statutory rights.

These provisions supplement the agreement and take precedence over inconsistent descriptions of signup, trial activation and billing for the accounts described above.

1. Ruang Lingkup

Dasar Pemulangan ini terpakai untuk bayaran pelanggan (penganjur acara) untuk akses kepada perisian dan perkhidmatan Evenda.io, termasuk pelan harga dan ciri berkaitan.

2. Bayaran Langganan

Semua bayaran langganan dikenakan di hadapan secara berkala (bulanan atau tahunan — mengikut rancangan yang dipilih).

Dengan melanggan, anda bersetuju dengan terma pembayaran yang dinyatakan pada masa pembelian.

3. Syarat Pemulangan

Anda boleh meminta bayaran balik penuh dalam tempoh 14 hari dari tarikh pembayaran. Untuk meminta bayaran balik, hubungi kami di [email protected] atau hantar permintaan melalui akaun peribadi anda. Bayaran balik yang diluluskan diproses melalui kaedah pembayaran asal.

Selepas tempoh awal 14 hari, bayaran balik biasanya tidak diberikan untuk:

• tempoh langganan yang sebahagiannya telah digunakan;
• fungsian yang tidak digunakan;
• tidak menggunakan perkhidmatan selepas pembayaran.

Selain itu, bayaran balik boleh diberikan mengikut budi bicara Evenda.io dalam kes berikut:

• caj berganda;
• gangguan teknikal, yang menghalang akses ke perkhidmatan;
• ralat pengebilan.

4. Tempoh percubaan (jika berkenaan)

Jika tempoh percubaan percuma ditawarkan, pelanggan bertanggungjawab untuk membatalkan langganan sebelum ia berakhir.

A free trial involves no subscription payment to refund. Charges after a trial are covered by the refund rules in this document and the terms of the payment provider or app store; the end of a trial does not remove applicable refund or statutory rights.

5. Pembatalan langganan

Pelanggan boleh membatalkan langganan pada bila-bila masa.

Pembatalan berkuat kuasa selepas tamat tempoh pengebilan semasa.

Bayaran balik secara proporsional untuk baki tempoh tidak disediakan.

6. Proses pembayaran

Bayaran boleh diproses oleh penyedia pembayaran pihak ketiga, termasuk Paddle.

Permintaan bayaran balik bagi bayaran langganan akan dihantar kepada sokongan Evenda.io. Apabila diluluskan, bayaran balik akan dibuat menggunakan kaedah pembayaran yang sama seperti pembayaran asal.

7. Bantahan pembayaran (chargeback)

Disarankan menghubungi sokongan Evenda.io sebelum melakukan chargeback.

Chargeback yang tidak berasas boleh menyebabkan penangguhan atau penamatan akaun.

8. Hubungi Kami

Untuk pertanyaan mengenai bayaran balik hubungi: [email protected]