对其他语言的翻译仅供方便参考。如翻译与塞尔维亚语版本存在差异,以塞尔维亚语版本为准。
退款政策(SaaS)
生效日期: 01.03.2026
最近更新: 16.10.2026
Subscription terms for new Evenda accounts
For new Evenda organizer accounts whose signup flow specifies the subscription requirement, a subscription must be set up before using the service. These terms apply to Evenda SaaS and do not change the terms of Oblakkarte.
In the web cabinet, subscriptions are set up through Paddle, our Merchant of Record. Complete Paddle checkout and provide a payment method to start a free 14-day trial. The trial starts when Paddle creates the subscription, not when you register an Evenda account. Access opens after the subscription is confirmed.
No subscription fee is charged for the free trial. Unless you cancel before the trial ends, Paddle automatically charges the payment method for the selected monthly or annual plan and renews it at the interval shown at checkout. The price, currency, applicable taxes and first billing date are shown before you confirm.
You can disable automatic renewal in the Billing section of your Evenda cabinet. Cancel before the billing date to prevent the next charge. Access continues until the end of the confirmed trial or paid period unless the subscription is terminated immediately. Deleting the app does not cancel the subscription.
In the iOS and Android apps, accounts without a current Paddle subscription use App Store or Google Play subscriptions. Prices, trial eligibility and duration, renewal, cancellation and refunds for those purchases follow the terms shown by the respective store. An account with a current Paddle subscription uses that subscription across devices and must not purchase a second subscription in a store.
Accounts registered before the new subscription requirement retain their previously granted trial, paid period and agreed conditions. A later move to Paddle may include an additional 14-day Paddle trial if offered at checkout; existing periods are not changed automatically by this service update.
A free trial involves no subscription payment to refund. Charges after a trial are covered by the refund rules in this document and the terms of the payment provider or app store; the end of a trial does not remove applicable refund or statutory rights.
These provisions supplement the agreement and take precedence over inconsistent descriptions of signup, trial activation and billing for the accounts described above.
1. 适用范围
本退款政策适用于客户(活动主办方)为访问 Evenda.io 的软件和服务所支付的费用,包括定价计划及相关功能。
2. 订阅费
所有订阅费按周期预先征收(每月或每年——取决于所选计划)。
在订阅时,您同意在购买时列出的付款条款。
3. 退款条款
您可以在付款之日起14天内申请全额退款。如需申请退款,请通过 [email protected] 联系我们,或通过个人后台提交申请。获批的退款将通过原支付方式处理。
在初始14天期限过后,通常不提供以下情况的退款:
- 部分使用过的订阅期;
- 未使用的功能;
- 支付后未使用的服务。
此外,在以下情况下,Evenda.io 可酌情提供退款:
- 重复扣费;
- 技术故障,阻碍访问服务;
- 计费错误。
4. 试用期(如适用)
如果提供免费试用期,客户应自行在试用期结束前取消订阅。
A free trial involves no subscription payment to refund. Charges after a trial are covered by the refund rules in this document and the terms of the payment provider or app store; the end of a trial does not remove applicable refund or statutory rights.
5. 取消订阅
客户可以随时取消订阅。
取消在当前结算周期结束时生效。
对剩余期间不提供按比例退款。
6. 支付处理
支付可能由第三方支付服务提供商处理,包括 Paddle。
订阅支付的退款请求将提交给 Evenda.io 支持团队。获批准后,退款将以与原始支付相同的支付方式处理。
7. 交易拒付(chargeback)
在发起拒付前,建议联系 Evenda.io 客户支持。
不正当的拒付可能导致账户暂停或终止使用。
8. 联系方式
如有退款事宜,请联系:[email protected]
ZURKA CE BITI DOO
PIB: 114432064
MB: 22023195
Beograd, Kraljice Natalije 11, Serbia
Email: [email protected]