Prepare devices
Install the current app, sign in and verify camera access. Charge devices and prepare a power source for long events.
Featured guides
Prepare your event check-in
A practical entrance checklist: staff access, devices, ticket tests and a clear process for exceptions.
Evenda는 소프트웨어 공급자이자 기술 파트너입니다. 티켓 판매자이자 결제 수취인은 귀하의 회사이며, 구매자들의 자금은 플랫폼을 거치지 않습니다.
01
Agree who does what
- Assign a person responsible for the entrance and order issues.
- Give checkers the event permissions they need and verify their accounts.
- Plan an assistance point so a ticket issue does not stop every entrance lane.
02
Rehearse before the doors open
Check the venue connection
Test connectivity at the actual entrance, using all devices together. Do not assume venue Wi-Fi or offline behavior without testing your setup.
Practice ticket results
Scan a valid test ticket, repeat the scan and try a ticket from another test event. Make sure the team understands each result.
Open with a clear process
Check the event selected in the app. Scan each ticket, read the result and send unresolved cases to the responsible organizer.
03
Your opening checklist
- Every checker can see the correct event and access the scanner.
- Camera, connectivity and battery have been checked at the entrance.
- The team knows who can resolve disputed orders and how to reach them.
04
Handle exceptions consistently
Already used ticket
Check the ticket record with the responsible organizer. Do not override the result solely because a guest shows a screenshot.
Ticket not found
Verify the event and order details. Ask the responsible person to check the order status before making an admission decision.
FAQ
자주 묻는 질문
How many people do we need at the entrance?
It depends on arrival peaks, the venue and the time needed per guest. Rehearse your process, measure it and plan separate assistance for exceptions.
Should staff use the organizer’s main login?
Use individual team access with the permissions needed for the event. This avoids distributing the main account credentials to entrance staff.
What should we check after the event?
Review attendance and unresolved ticket issues. Record what slowed entry and update the checklist before the next event.
작업 시작
시작할 준비가 되셨나요?
설치 없이 브라우저에서 플랫폼에 바로 접속할 수 있으며, 어떤 컴퓨터에서도 이용 가능합니다.